Returns & Exchanges

At Thrive, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Ship It Back

Print the prepaid shipping label generated by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing